

Highly skilled Software QA Engineer with over a decade of experience and a proven track record in ensuring software quality. Passionate about software testing and committed to delivering high-quality solutions that drive business success.
• Developed comprehensive regression testing for various OTT platforms like Amazon FireTV, AppleTV, Roku, Samsung, LG, and more, increasing defect detection by 35%.
• Created and executed comprehensive test plans, identified and tracked software defects using TestRail and Trello, and conducted end-to-end testing across various devices.
• Took the lead in test planning activities for the product, encompassing planning, design, execution, reporting, and test automation.
• Collaborated with cross-functional teams to resolve issues, verified key features, and collected customer feedback for continuous improvement.
• Managed all aspects of the QA cycle, including design, planning, execution, and documentation of functional and non-functional tests, and supported continuous improvement of test processes.
• Coordinated and executed functional and regression testing for software releases, including validation of critical functionalities such as payments, reservations, vendor APIs and calendars.
• Introduced ADA compliance testing using tools like JAWS and NVDA, and reducing escaped defects by 30%.
• Conducted comprehensive testing (regression, smoke, performance, integration, functional) on iOS and An- droid for major features like Patient Care plans, audiovideo calls, appointments, and remote monitoring.
• Utilized tools such as Charles Proxy, Jira, and TestRail for logging defects, maintaining test cases, and tracking issues; prepared and reviewed bug reports with the team.
• Collaborated with developers, healthcare professionals, and stakeholders, participating in daily scrum meet- ings and various team meetings to ensure product meets business requirements.
• Developed and executed test cases and scenarios, verified stories and bug fixes, and conducted post-production testing to ensure all new features and hot-fixes met requirements before release.
• Created and implemented 12 test automation scripts using Selenium for critical regression scenarios reducing manual effort by 20%.
• Remodeled the company's QA processes using Agile methodologies leading to more than 25% increase in testing efficiency.
• Conducted daily testing of Docker images, reported defects in Jira, and performed regression testing on staging URLs to certify releases.
• Automated 25% manual regression test cases using Selenium and executed automated tests for all existing features before each release.
• Investigated and reproduced production issues and participated in all Agile ceremonies as a member of the scrum team.
• Responsible for creating and managing test cases for validating the social media engagement platform.
• Tested the Lumentus Social Mobile App on Android and iOS devices, logging and reproducing defects re- ported by clients and business.
• Monitored error management tools (Airbrake) and participated in daily stand-up meetings, collaborating with business and development teams for design and defect reviews.