

I am a professional with experience in Agile, Waterfall, and Iterative methodologies. I specialize in investigating integrations between multiple systems and databases, resolving issues, and reducing production defects. I have expertise in creating test plans, test cases, and user stories and establishing and executing quality processes and procedures. I possess exceptional relationship-building skills and work effectively across various organizational functions. I am recognized as a subject-matter application expert and am often the go-to contact for addressing questions. I practice servant leadership by acting as a mentor and trusted advisor. My approach to research and investigations is deeply inquisitive; I identify root causes and commonalities without jumping to conclusions.
• Conducted manual testing for web and client-server applications
• Performed defect analysis . Participated in Reviews by presenting changes for the sprint
Coordinated, collaborated, and performed testing activities involving multiple teams. . Collaborated with the Software Quality Team to develop and deliver the Defect, Mobile Testing, and UAT test strategies.
• Participated in web, mobile, client, and Azure testing activities. . Wrote a training document for TestRail geared toward the client's needs.
• Trained many teams in TestRail.
• Created a comprehensive training document for client-server applications, including SQL statements, business rules, and idiosyncrasies related to different functions. . Created SQL queries to provide data to other teams for testing efforts.
• Provided foundational test cases for large-scale projects.
• Utilized my expertise in several NGC applications to help other teams develop robust testing methodologies
• Worked with SQ Team to develop and deliver the RACI across the P&E organization
• Established QA practices on the Mobile team
• Created multiple project and application workflows using Lucid Charts
• Work on Azure migration projects
• Performed mobile, client-server, API, and web testing
Established a Quality Assurance Community of Practice for 28 Analyst and System Test Engineers, proposing and introducing new procedures for testing methodologies in an Agile environment
. Organized a Quality Assurance Summit to provide training for QA, other technologists, and businesspeople to provide quality assurance training for over 100 individuals.
• Mentored and oversaw validation with 8 teams for large infrastructure projects, ensuring production issues were not introduced by changing software and hardware. Performed root cause analysis of production defects allowing technologists to create a plan Designed, created, and executed test plans and cases for functional and non- functional requirements Led the software engineering team to establish the priorities and report progress on the transition from manual testing efforts to automated testing. Tested and validated code changes to ensure system integrity, covering both front- end and back-end components.
• Collaborated with application support to address production defects, identifying the best solutions for fixing issues and enhancing testing processes to improve production stability and minimize customer impact.
Served as lead and tester for multiple infrastructure currency, rate change, and application projects. Collaborated with cross-functional teams during project work, ensuring best practices were instated.
• Created documentation, and templates for training analysts on HP Quality Center and defect management, introducing methodologies and best practices. . Functioned as Quality Assurance Lead for infrastructure currency projects (i.e., SQL 2008 (database and application servers) and Win7 upgrades, validating no degradation of systems. . Verified and/or coordinated testing of 37 applications, rate changes, and integrations, certifying meeting requirements. Limited production defects by testing web, mainframe, and client-server applications, including middle tier.